Atlas

Support

Get in touch: support@getatlas.app
We aim to reply within two working days.

Common questions

Where is my data stored?
Only on your device. Atlas has no accounts and no servers — see the privacy policy.

How do I manage or cancel Atlas Pro?
Settings ▸ your name ▸ Subscriptions on your iPhone, or the Manage Subscription link on the paywall. Purchases and refunds are handled by Apple.

How do I restore my purchase on a new phone?
Open Atlas ▸ Profile ▸ Atlas Pro ▸ Restore Purchases, signed in with the same Apple ID.

How do I delete a place?
Open the place and tap the trash icon — its photo is removed with it.

Photo import didn't find my trips.
Import only reads photos that have location data. Check Settings ▸ Privacy & Security ▸ Photos and give Atlas access to the photos you want scanned.